I have had some phone issues this year. The Blackberry Curve pictured is the 4th phone for work I've had this year - I received it Monday but the service is horrible and it keeps dropping calls. The one in the box is a Bold that I have to return. They will be sending me a new Curve on Monday, making it the 5th phone. It will be with a different carrier, one with whom I get great reception. The other phone pictured, a Samsung Instinct, is my personal phone, my "backup phone" - the one my kids can text me on, the one I don't have to send back all the time.